Frequently Asked Questions
What is Fine Bone China ?
Fine Bone China is categorised as having more than 45% animal bone within the body formulation, it is this constituent that gives fine bone china its strength and translucent qualities when combined with Cornish china clay and feldspars.
Are all your products made in the United Kingdom ?
All our fine bone china pieces are made at our factory in Longton, Stoke-on-Trent, United Kingdom ' The Heart of the Historic Pottery Industry ' and we have been at the same factory from 1888. We source all our raw materials within the local or UK based companies.
Are your products microwave and dishwasher safe ?
Most of our undecorated and printed ware is microwave and dishwasher safe. Pieces with gold, platinum or other precious metal decoration should not be microwaved and is recommended to be hand washed.
Will Fine Bone China break easily ?
There is always a misconception that fine bone china is a delicate product that can easily break, it is in fact one of the toughest and robust ceramic tableware and tea ware products with the strength coming from the bone ash used in the body composition and when fired the body becomes fully vitrified.
Can my design be printed onto the Fine Bone China ?
Yes we offer a full design, printing and decoration service whether you are a retail, hospitality, promotional or individual client. Please contact us for further information.
Can you help identify an historic shape or pattern ?
f you need help in identifying an older piece of our fine bone china that is no longer available we will endeavour to assist you, please be aware that with over 137 years of history we don't have a full pattern archive that we can go back too unfortunately.
Do you offer a valuation service ?
Unfortunately we don't offer a valuation service of historically produced products.
Do you sell to the public ?
Yes we have an on site seconds factory shop and we also have an online store offering full ranges of our fine bone china, from whiteware to decorated items.
Do you ship worldwide ?
We ship our Fine Bone China to any country throughout the world, please contact us for our range of shipping solutions.